Tidewater Roofing Certified GAF Roofer Serving Wilmington | Jacksonville | New Bern communities. Call us today for your new roof at 910-359-1700. We specialize in GAF American-Made Roofing Systems with Limited Lifetime Warranties!
Here’s a list of Frequently Asked Question from Tidewater Roofing customers. Of course, not all of your possible questions about your new roof are listed, and that’s why we recommend you schedule an appointment with us before you decide on your roofing contractor.
What does it mean to be a certified GAF roofer?
Certified GAF roofers are held to highest standards, and use premium GAF products. Because of this, Certified GAF roofers can offer the some of the best warranties in the industry
Is Tidewater Roofing Licensed and Insured?
Yes, we are licensed General Contractors and we are fully insured with Liability and Workman’s Compensation Insurance.
How do I schedule an appointment
To schedule a no-obligation appointment, you can use the Request An Appointment page call us at 910-359-1700.
Are Financing Options Available?
Yes, we offer several financing options to best meet your needs.
What are some things to consider when choosing a roofing contractor?
- Is the company locally-owned and operated?
- Does the company have a Production Manager who peforms pre and post inspections?
- Does the company offer a Manufacturer’s Warranty, in writing?
- Does the company use all premium products, backed by the manufacturer?
- Does the company offer Asphalt Shingles as well as Metal Roofing options?
What can I expect from our no obligation appointment?
After measuring and inspecting your roof, we will share details of our roofing system and if we can help you, we will give you a no obligation estimate that will be good for 90 days.
I have 1700 square foot in my home. How much will a new roof cost me?
Since roofs vary in complexity, steepness and size, this question is difficult to answer without performing a thorough inspection and measurement. The total roof area also covers non-heated spaces, like garages, porches, and overhangs that aren’t included in interior square footage.
What happens if I have a problem years down the road and Tidewater Roofing is not available?
Because Tidewater Roofing is a Certified GAS roofer, GAF would bring in another Certified GAF Roofer to repair the damages as long as it’s not because of vandalism or a named storm
Do I need to be home during the install?
No. A lot of our customers have to work. All we ask is for you to be accessible by phone or text should we need to contact you
How long do installs take to complete?
Most installs typically require a full day but may take up to 2 days depending on the size and complexity.
Will someone be on site the day my roof goes on?
Yes. Someone will be there to inspect the materials, get the crew started, and answer any questions you may have.
What can I expect after the roof is complete?
GAF will send out the warranty with a complete description of the System Plus, Silver Pledge, or Golden Pledge warranty.
Do you clean up all the mess?
YES. All debris will be picked up and a complete magnetic nail sweep of the property will be performed.
Do I need a warranty?
Most companies only offer a verbal warrant or the warranty that’s written on the bag. We offer a tangible warranty provided to you from GAF so that if anything ever were to go wrong with the roof our customers are protected.
What’s covered under the GAF warranty?
With the complete GAF roofing system, silver and golden pledge warranties, all GAF products are covered to include the Lifetime Tools and pipe boots against defects and or workmanship.
Can I transfer the warranty if I decide to move?
YES. The warranty is transferable 1 time within twenty years
What if I replace my roof with Tidewater Roofing and a hurricane, tree, or hail damage it.
Acts of God are all covered under the home owner policy and we can assist you with that.